In the article, Schulz, an author and journalist, summarized some of the reasons journalists make errors and advocated for quicker corrections for those errors.
“It has come to the editor’s attention that the Herald-Leader neglected to cover the civil rights movement. We regret the omission,” the correction reportedly read.
Schulz argued that the Herald-Leader’s 2,000 word-correction highlights two issues in journalism: “First, sometimes, we get the story wrong in ways so sweeping and consequential that they laughably exceed the capacity of the errata section. Second, we don’t have effective tools for dealing with these large-scale mistakes.”
As an example of a high-profile story where journalists erred, Schulz cited the Shirley Sherrod story of earlier this year. (An edited video of Sherrod saying she racially discriminated in her job quickly made news headlines and led to an immediate request for resignation. After she resigned amidst claiming that the complete video of the incident would clear her name, the full video did surface and some politicians and journalists apologized for the rush to judgment.)
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As Schulz wrote, journalists don’t make mistakes because they are bad people, but because of the way the industry works.
“Reporters make serious mistakes routinely, and we do so not because we are immoral, but because of the nature of journalism, and of the human mind,” she wrote.
Schulz claimed that two easy ways errors are made are through the “echo-chamber effect” and understaffing.
- The echo-chamber effect, as Schulz explained, is when journalists re-report what other journalists are writing, instead of coming up with their own reporting and conclusions.
- Understaffing and having not enough resources, according to Schulz, also lead to errors as journalists can’t fact-check and independently verify information.
To avoid error, Schulz reminded journalists to be skeptical. But, she concluded that the errors themselves aren’t the issue as much as not correcting the errors quickly.
“The shame doesn’t lie in the mistakes, but in their silent perpetuation,” Schulz wrote.